Customer Support & Consumables – What to expect – 17th October FAQ’s

In this feature we will look at some of the most commonly asked questions among the hundreds of homeowners and trade customers whom we deal with on a weekly basis.

Can I order my worktops through Sheridan directly?

Unfortunately not. We at Sheridan deal exclusively to trade customers. Specialising in manufacture means we can focus on quality while maintaining a competitive price point. Our retailers which include Wickes, Benchmarx, Selco & Screwfix have systems in place to provide prices to consumers.

Customers who have purchased their worktops from one of our retailers should communicate with the retailer. We, alongside our retail partners have procedures set in place which make this the fastest and most effective way to resolve any queries with your order.

If you are a trade customer, and wish to make an enquiry, you can contact our sales team at sales@sheridan-uk.com, or by telephone on 0345 6182800.

What is in my care kit?

With each worktop installation, we provide a care and maintenance kit which is tailored specifically to your worktop material. For more information on these care kits, you can view the Worksurface Aftercare section of our website.

Polished Quartz / Apollo Recycled Glass Care & Maintenance Kit

Matt Quartz Care & Maintenance Kit

Apollo Granite Care & Maintenance Kit

Apollo Solid Surface Care & Maintenance Kit

Can I purchase additional consumables?

Yes, consumables can be purchased online through the Worksurface Aftercare section of our website.

In this area, you can buy Care & maintenance kits, individual consumable items, as well as find any current special offers which are open to the public.